Posts Tagged ‘mediation’

When they won’t talk…

They won’t talk. We keep going in circles…I can’t do anything.  As a mediator, I’m often asked ” But what can I do if they won’t talk to me? ” They feel stuck because the other people involved don’t want to talk. It’s frustrating and aggravating. And if you really believe that you can’t do anything,…

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Online Mediation: Can a computer bring peace?

  Are you quietly seething at what a colleague or loved one said? Have you suppressed your anger and irritation for so long that you feel ready to explode? Are relationships at work brittle? Do you feel like you’re walking on eggshells? Online mediation might be the solution, particularly if you work remotely, or are…

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Negative Feedback Holding You Back? 3 Tips to Move On

Giving a negative message in a positive way

Had some negative feedback and feeling crushed? It happens to all of us, and learning to deal with it in a constructive way will make us more successful. Some would say “ignore it, don’t listen to negative thoughts or negative people.”  They paraphrase Churchill and say “never, never, never, never give up”. Is this really…

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What is Mediation?

Mediation Dawning Understanding

Thinking of taking a dispute to a lawyer? Fed up of long drawn out legal cases?  Try mediation first. Reluctant to ask what it is?  It’s not a silly question. I, like most people, thought mediation was mainly for divorcing couples or warring nations. It wasn’t until I saw the dramatic impact it had on…

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Putting it right when it all goes wrong

Putting it right when it all goes wrong What is the best way of moving forward when things go wrong? Smiley’s Clinic in Minneapolis took guidance from Jeffrey Liker’s The Toyota Way in developing the “Smileyota Way”. Dr Tim Ramer summarises it as: Patient First, Remove the Blame,  Make it Visible, Make it Better, and Make it…

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