Posts Tagged ‘apology’
My Apology Is Not Accepted: Now what?
How do I feel when my apology isn’t accepted? Years ago, in a conversation with a good friend, I inadvertently said something that obviously upset them and the conversation ended abruptly. Mystified, I phoned back on several occasions and started to apologise, however, it was obvious that talking on the phone wasn’t an option. Upset,…
Read MoreRestore Relationships: Conflict First Aid 3
When things go wrong and people get hurt, medical first aid is essential. The same is true for conflict first aid. The aims of medical first aid are to preserve life, prevent harm and promote recovery. The aims of conflict first aid are to protect what is important, prevent harm and restore relationships.In my last…
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