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Conflict First Aid: Preserve

By Nancy Radford | December 12, 2017

As well as being a mediator, I teach and write about conflict first aid. What’s that? Well, it is like medical first aid–simple steps that anyone can do to help a person in a bad situation. The aim of medical first aid is to preserve life, prevent harm and promote recovery. The aim of conflict first…

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Over-committed and struggling with self-compassion? 3 different solutions

By Nancy Radford | November 23, 2017

I thought this would be a quiet week. I would get caught up with reading and have time to spend sorting out my new website. Then,  a flurry of requests from friends, relatives, colleagues, and students. I felt unappreciated and overcommitted,unable to have self-compassion. This is a common issue, particularly for people with elderly relatives,…

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mother, refuses help

When Someone Refuses Help

By Nancy Radford | November 9, 2017

Louisa looked exhausted and frazzled. My look of concern and simple “how are you” resulted in a flood of tears. As well as work and teenagers, she was trying to support her elderly mother who refuses help from everyone. She is so stubborn and independent. She won’t tell me if she is ill, she won’t…

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Elderly Parents Why is it hard

Elderly Parents: It’s not easy

By Nancy Radford | October 26, 2017

Managing change is always hard. Combine that with emotion, ageing and family relationships and it is not surprising that one of the most frequent questions I am asked is “How can I improve my relationship with my elderly parents?” Often parents reject offered help, despite obviously struggling. In other cases, a parent will demand more…

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Proving Who’s Right: Truth or a Piece of It?

By Nancy Radford | October 5, 2017

Recently we have had several family get-togethers. Our family, like most, have wide-ranging views and love debating them. Proving who’s right suddenly changes the mood of a casual chat to something less pleasant. It may be the best route to the sea-side or our political views, but we are sure that we are right and…

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Pause is a key tool in managing life

By Nancy Radford | October 4, 2017

Recently I relearned how valuable it is to pause and be mindful. The last three weeks were stressful as we had a family bereavement and there was also a great demand for mediation. In my work,  it’s important to sort things out swiftly and compassionately for clients. In trying to support family, clients and workload, I stopped…

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blackberries give ideas for maintaining good relationships

Maintaining Good Relationships: Lessons from Blackberries

By Nancy Radford | September 6, 2017

What does blackberry picking have to do with maintaining good relationships? At this time of year, blackberries are an irresistible temptation to me. I cannot help but pick them, so I always keep a plastic bag in my jacket pocket. Going for a walk is much more exciting and fulfilling when you come back with a…

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Prevent Conflict & Avoid Damage

By Nancy Radford | August 22, 2017

We all want to prevent conflict, and avoid getting hurt. It’s great to work in a place where people trust you to get on with your job. We like bosses who leave us to it and praise us, not those who criticise. Most of us dislike paperwork and bureaucracy.  Yet so often, the organisations with lovely bosses…

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ABC of Ways to Cheer Yourself Up

By Nancy Radford | August 8, 2017

Feeling down in the dumps after your holiday? Or depressed that you didn’t get away? If you are working and most people aren’t it’s easy to feel miserable. Everyone else seems to be off, regular routines are disrupted,  and nothing seems quite right. Credit cards are maxed out, we feel sluggish and things seem a…

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Manage Emotions, Assess. Respect, Trust, I statements, Listening

Solve Disagreements: Lessons from Martial Art

By Nancy Radford | July 26, 2017

You don’t have to learn a martial art to pick up tips from them on how to solve disagreements…just know some principles and apply them. You don’t need to be coordinated or fit. The discipline and calm will follow as you learn the key principles. Key Principles to Solve Disagreements Like any martial art, there…

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