Posts by Nancy Radford

Get Invoices Paid on Time

get invoices paid on time

So how do you get invoices paid on time? No one likes talking about money, but everyone like having it. . Even if you have full order books, you need money to pay suppliers. Keeping the cash flowing in is essential for all businesses. So what can you do to avoid late or non-payment? As…

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When they won’t talk…

They won’t talk. We keep going in circles…I can’t do anything.  As a mediator, I’m often asked ” But what can I do if they won’t talk to me? ” They feel stuck because the other people involved don’t want to talk. It’s frustrating and aggravating. And if you really believe that you can’t do anything,…

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Imperfection: Beauty in the process

Cake-Imperfection or Beauty

 Imperfection everywhere The more you look, the more imperfection you see. The sun shining through the window can lift your spirits or make you see they need to be cleaned. Our urge to make things better is good, isn’t it? We all want a perfect world, and if it wasn’t for all those other people…

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Letting Go of Resentment: How & Why

letting go of resentment Don't carry a grudge

Letting go of resentment is vital to healing. Yet it can be one of the hardest steps to take. We want others to see how much damage they caused. We believe they need to acknowledge our hurt before we allow ourselves to heal. So, most of us need to know why letting go of resentment…

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Restore Relationships: Conflict First Aid 3

Damaging or restoring relationships

When things go wrong and people get hurt, medical first aid is essential. The same is true for conflict first aid. The aims of medical first aid are to preserve life, prevent harm and promote recovery. The aims of conflict first aid are to protect what is important, prevent harm and restore relationships.In my last…

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Prevent Harm: Conflict First Aid 2

prevent harm conflict resolution

The aim of conflict first aid is to protect what is important, prevent harm and promote restoration of relationships.  As in medical first aid, there are simple steps that anyone can do to make sure the situation doesn’t deteriorate. My last blog gave 3 tips on how to protect what is important.  Those of you who…

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Conflict First Aid 1: Protect what is important

conflict first aid

As well as being a mediator, I teach and write about conflict first aid. What’s that? Well, it is like medical first aid–simple steps that anyone can do to help a person in a bad situation. The aims of medical first aid are to preserve life, prevent harm and promote recovery. The aims of conflict first…

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When Someone Refuses Help

mother, refuses help

Louisa looked exhausted and frazzled. My look of concern and simple “how are you” resulted in a flood of tears. As well as work and teenagers, she was trying to support her elderly mother who refuses help from everyone. She is so stubborn and independent. She won’t tell me if she is ill, she won’t…

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Elderly Parents: It’s not easy

Elderly Parents Why is it hard

Managing change is always hard. Combine that with emotion, ageing and family relationships and it is not surprising that one of the most frequent questions I am asked is “How can I improve my relationship with my elderly parents?” Often parents reject offered help, despite obviously struggling. In other cases, a parent will demand more…

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