Improving professional relationships with understanding, discretion, and warmth
When emotions run high, there's a lot at stake and you disagree, it's hard to make the right choices.
Having owned and worked in family businesses and small charities, I know the special strains (as well as the joys) these bring. As a business and personal coach, I've seen charities struggling because directors don't get on, family businesses failing due to personality clashes and grief caused by disagreements. It was this that led me to study why people behave the way they do and train as a mediator.
I love mediation and have an average success rate of over 85%. As an accredited mediator, I often see people whose lives have been blighted by misunderstanding, businesses held back or relationships damaged. Usually, at the end of a successful mediation, someone says, "I wish we'd had this conversation earlier..." That's why I made a strange decision to help people manage disagreements better, which you would think might make me redundant (it hasn't!). So as well as mediation, I offer conflict management training and coaching.
I am based in Durham, Northeast England. I have done mediations in London, Cumbria, Yorkshire, Lincolnshire, and even Lithuanina (that one was online!) I've trained and coached in various countries, in-person and online.
You need quick and affordable results. You want to improve your relationships and have a service that fits your circumstances. You want someone you can trust, who knows what it's like to work in a small closely-knit environment. I'd love to help you tackle that "elephant in the room". I'll make it easy for you to start talking instead of walking on eggshells. Read recommendations and find out more about me on LinkedIn.
If you want to know where my accent is from, read "Third Culture Kid". If you just want my famous lemon cake recipe, email me.
Qualifications & Expertise
ADRg Accredited Civil & Commercial Mediator
Society of Mediators Workplace & Employment Mediator
ADRg Accredited Online Mediator
Accredited Mediator Special Educational Needs and Disability, Joint Register of College of Mediators & Civil Mediation Council
Restorative Hub Restorative Facilitator
I hold a Specialist Industry Accreditation for Property Mediation, I have received additional training in mediations with elderly and vulnerable clients and in cases of limited mental capacity.
The Coaching Academy Diploma in Small Business Coaching
The Coaching Academy Diploma in Personal Performance Coaching.
Panel member, Association of Northern Mediators I also run regular online CPD for members.
Panel member, Mediator Network
Panel Member, Kids Regional Mediation
Volunteer Community Mediator & Restorative Facilitator with Restorative Hub
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I promise, no span, just great ideas to try.