Archive for March 2017
Starting Awkward Conversations: Lessons from Taking a Bath
All down to Bubbles in Bishop The common view of a mediator and conflict management coach is someone who stops people arguing or teaches someone to control their temper. I do that, however, I spend just as much time starting awkward conversations and helping people speak up effectively. You may wonder how I connected baths…
Read MoreHow to Reset a Bad Day–With a Smile
ad You know those days when everything seems to go wrong and you wish the day had a reset button? Well, amazingly, there is something that works just like one. A smile. So how do you reset a bad day with a smile when you’re already down in the dumps? Fake it? Well, although some…
Read MoreBroken promises? How to move on
Broken promises break friendships, destroy marriages and undermine businesses. Yet every day, we hear I know I promised, but… I’m sorry I can’t do what I promised… The more you trust someone, the more their broken promise hurts. There is anger at the promise-breaker, and shame that we trusted them. We lash out, crawl away…
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