Archive for August 2016
Problem Customers
Do some people make your heart sink? How much time do you spend finding reasons not to call them? How hard have you tried to make it work? Are there some people that you spend lots of time and effort for little return? At business networking events or on-line forums, people moan about their problem customers and ask…
Read MoreListening–it’s magic
Want to win clients, gain influence and find friends? Stop talking and start listening… There is so much noise out there, so many people shouting about how great they are–and what do people really want? They want to be heard, they want someone to listen. If you are listening, really listening, you are working magic.…
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