Archive for June 2015

Personality Conflict? How to Start the Conversation

Personality conflict at work? Frustrated that someone won’t listen? Stuck because someone resists change? Awkward customer? Or staff? Can’t get round to talking about it? Here are some tips… Think of Traffic Lights Pause Breathe slowly and deeply, relax…Research shows that this helps you to be more rational. When you are angry, frustrated or upset,…

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