Are you heading for conflict?

Is a dispute or disagreement tying you in knots,
and making you feel trapped and resentful?

 Don't destroy what you can untangle.

I provide expert, affordable help with personality clashes, awkward customers, director disagreements and workplace disputes

Call Nancy: 07980 920 078

How I Help

Mediation: Getting off the Conflict Roundabout

Civil & commercial mediation, specialising in workplace conflict, small businesses, charities and social enterprises.  Additionally qualified to work with vulnerable and emotional clients. Affordable resolution (sample fees)

Special prices for charities. What is mediation?

Based in Durham UK. Face to face mediations in the Northeast & Yorkshire, online and telephone anywhere.

Early Intervention: First Aid for Disputes & Disagreements

I can help at an early stage in disputes, changing attitudes and nipping conflict in the bud. Why not try early intervention instead of grievance or disciplinary--there are positive ways to change behaviour. Even if only one person is willing to take action, I can help. Sample prices for organisations & individuals.

Based in Durham UK. On-site in the Northeast & Yorkshire, online and telephone anywhere.

The Knowledge: Managing Emotions & Reactions

Coaching and training to cope with complaints, difficult people & tricky conversations. Prices for individuals. Customised training packages available for organisations wishing to find positive ways to manage negative behaviours and improve productivity. Free resources here

Based in Durham UK. On-site in the Northeast & Yorkshire, online and telephone anywhere.

Let me tell you how to make life easier--or email me for a virtual coffee and chat.

The sooner you take action, the easier

We all say we want to address issues straightaway, however, most of us put things off with phrases like  "better the devil you know", "well, it might get better", "this isn't the right time" or "it could be a lot worse". Some things do get better, but a lot get worse. Want to know how to tell the difference? Read more

Natalie Armstrong-Motin interviews me about my  work and interests.

More Tips

Videos of 2-6 minutes on how to make life easier.

Get In Touch

The nature of my business means I'm out and about or in meetings most of the time. The best way to contact me is email or text. My registered business address is below.


Roundtuit Ltd t/a Nancy Radford (Mediation & Coaching)
Portland House, Belmont Business Park
Belmont, Durham
Company Registered in England and Wales
Company Number 9519412


07980 920 078


Request a Chat

I'm always happy to have a complimentary, confidential chat about how I can help. Sometimes the initial chat is all people need. If my services aren't right for you, I have a network of trusted contacts who might be able to help.
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