Are you heading for conflict?
Is a dispute or disagreement tying you in knots,
and making you feel trapped and resentful?
Don't destroy what you can untangle.
I provide expert, affordable help with personality clashes, awkward customers, director disagreements and workplace disputes
How I Help
Mediation: Getting off the Conflict Roundabout
Civil & commercial mediation, specialising in workplace conflict, small businesses, charities and social enterprises. Additionally qualified to work with vulnerable and emotional clients. Affordable resolution (sample fees)
Special prices for charities. What is mediation?
Based in Durham UK. Face to face mediations in the Northeast & Yorkshire, online and telephone anywhere.
Early Intervention: First Aid for Disputes & Disagreements
I can help at an early stage in disputes, changing attitudes and nipping conflict in the bud. Why not try early intervention instead of grievance or disciplinary--there are positive ways to change behaviour. Even if only one person is willing to take action, I can help. Sample prices for organisations & individuals.
Based in Durham UK. On-site in the Northeast & Yorkshire, online and telephone anywhere.
The Knowledge: Managing Emotions & Reactions
Coaching and training to cope with complaints, difficult people & tricky conversations. Prices for individuals. Customised training packages available for organisations wishing to find positive ways to manage negative behaviours and improve productivity. Free resources here
Based in Durham UK. On-site in the Northeast & Yorkshire, online and telephone anywhere.
Let me tell you how to make life easier--or email me for a virtual coffee and chat.
The sooner you take action, the easier
We all say we want to address issues straightaway, however, most of us put things off with phrases like "better the devil you know", "well, it might get better", "this isn't the right time" or "it could be a lot worse". Some things do get better, but a lot get worse. Want to know how to tell the difference? Read more
Natalie Armstrong-Motin interviews me about my work and interests.
More Tips
Videos of 2-6 minutes on how to make life easier.
